Business Objects Xi3 error – The Central Management Server has failed to start. Press ‘Retry’ to attempt to start it again or ‘Cancel’ to skip any actions dependendent on the Central Management Server. (STU000213)

I received the below error When trying to do a Business Objects Xi3 install and crucially for this particular scenario, I was trying to re-use an existing CMS database – i.e I had unticked the option in the install to reset the database.

The Central Management Server has failed to start. Press ‘Retry’ to attempt

to start it again or ‘Cancel’ to skip any actions dependendent on the Central

Management Server. (STU000213)

When trying to do a Business Objects Xi3 install

The Central Management Server

has failed to start. Press ‘Retry’ to attempt

to start it again or ‘Cancel’ to skip any actions dependendent on the Central
Management Server. (STU000213)

I bashed my head against the wall for ages on this, the cms.exe service did actually seem to be starting – it was listed as a running process in task manager – I could see it bound to port 6400 using netstat, so I couldnt understand what was causing the issue and throwing the above error message.

The business objects help was far from helpful suggesting I click retry! wow – unsurprisingly this didnt work.

So trying to logically work through it, I came down to  the fact that it must be related to my install using an existing database.

I had read a few posts which talked about the CMS Administrator password – and it dawned on me that it might be because I was using a existing database that I needed to input the existing CMS Administrator password – which wasn’t blank.

I was trying to use the option, configure this later for the CMS Admin password, and just didnt really pay much attention to this, but when I tried to re-install for the 5th time, I put in the existing CMS Admin password, and HEY PRESTO, Business Objects FINALLY installed…

What in hindsight seems relatively obvious, caused me such pain! Please Business Objects, lets have some better / more verbose output / logging on your error messages…

Anywho.. .hope this helps someone, cos it took me ages 🙂

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